Frequently asked questions
What is the return policy?
You can return items within 30 days in original, unused condition. For damaged or wrong items, please contact us within 7 days. Refunds or exchanges will be processed once we receive and inspect the items.
When will I get my order?
Please allow 3–10 business days for us to prepare your items. If you need it faster, you can email us to request expedited processing. Once your order is ready, it will be shipped, and delivery typically takes 3-10 days, depending on your location.
How much does shipping cost?
Shipping costs will be calculated at checkout. Orders within the U.S. over $29 qualify for free shipping.
Still have questions?
If your issue isn’t resolved, please contact us at support@fitbubu.com or check our policies in the website menu.